Curse

own age myname · Jul 29, 2009, 12:06 PM // 12:06

Still haven't got an answer from Regina.

Yesterday my whole VSF group was lagging a ton. Our sin and fs ranger dc'ed in the middle of the run. Not to mention I stood idle for like 1 minute before I could move again.

coil · Jul 29, 2009, 05:16 PM // 17:16

Quote:

Originally Posted by Risky Ranger

Is there any thing in common with those who are having problems?

z quests/mission

Inde · Jul 30, 2009, 04:54 AM // 04:54

Update from the wiki on lag.

Player asks:

Quote:

After reading yet another thread created on Linsey's talk page about the unplayability of Guild Wars thanks to lag, I'm again reminded of how many misconceptions the Guild Wars player base has on the subject of the Guild Wars servers. There have been people on this wiki who report problems to Linsey expecting her to do something when they have connection issues, which says a lot about how far the misconceptions go. Case in point: The expectation that ArenaNet runs all the Guild Wars US servers from a server room at the ArenaNet offices. The reality, as far as I can determine, is that the US Guild Wars server IPs are registered to NC Interactive and are located in Austin, Texas - A bit of a long walk for an ArenaNet employee in Bellevue, Washington, I would imagine.

I had a look around the PlayNC.com Support pages and found a few potentially helpful pages that players might use to help resolve lag issues, but still nothing about how the servers work, where they are or who actually owns or maintains them etc. I was wondering if it would be possible to see something like that emerge somewhere?

Another common misconception that could use some clearing up is the whole, "If it's not my end, it must be your end!" thing. A high volume of Guild Wars players love to blame ArenaNet (huh?) for server problems and are quite happy to ignore the 90% of the connection between the server and the client. I'm curious myself about the hops between the US servers to the North American backbone and have even less idea of where things are for the European servers (Germany, right?). Is anything still happening in South Korea?

I think quite a number of Guild Wars Players would be quite interested in some kind of "How Guild Wars Works FAQ." -- WarBlade 22:44, 22 July 2009 (UTC)

Response:

Quote:

Originally Posted by Regina

Warblade: I am not sure whether our IT department would be comfortable with releasing that level of detailed information, but I will ask. I communicate with them all the time when players complain about lag, and the majority of time the issue has nothing to do with our servers or network, but due to a peering company, or another issue along the route between the player's computer and our servers. It may not even be the fault of the player's ISP, either. And when this happens, the player usually blames us. I don't think players have an idea of just how huge the internet is and what it takes for data to go back and forth between their computer and our servers. I'll see what people here say about it. --Regina Buenaobra

http://wiki.guildwars.com/wiki/User_...work_Structure

Grj · Jul 30, 2009, 08:35 AM // 08:35

The euro server to me is like one of those rented overloaded cheep Counter Strike servers runnning god no's how many copies of the server program to x amount of people. People advertise these servers along the lines of great ping 100 tick UK based, once in these servers the server can't even maintain the fraction of the tick rate advertised and it makes the server near-not worth bothering with.

It's strange how the US server for me is alot more stable although higher pings, compared to the Euro one , on the Euro server the pings erratic all the time and generally i can't play for more then 10-20mins without getting disconnected and its pot luck if the recconnect actually reconnects.

Over the years playing i've noticed a distint decline in the quality of the servers.

Shasgaliel · Jul 30, 2009, 11:55 AM // 11:55

Quote:

Originally Posted by Grj

The euro server to me is like one of those rented overloaded cheep Counter Strike servers runnning god no's how many copies of the server program to x amount of people. People advertise these servers along the lines of great ping 100 tick UK based, once in these servers the server can't even maintain the fraction of the tick rate advertised and it makes the server near-not worth bothering with.

It's strange how the US server for me is alot more stable although higher pings, compared to the Euro one , on the Euro server the pings erratic all the time and generally i can't play for more then 10-20mins without getting disconnected and its pot luck if the recconnect actually reconnects.

Over the years playing i've noticed a distint decline in the quality of the servers.

For me it is other way around. No issues at all on European but lag as hell on US. Same for whole my guild. Please read again the post above yours.

ll Jamie ll · Jul 30, 2009, 12:23 PM // 12:23

Well.. yesterday and today have just been too bad. Constant spiking in outposts and explorable areas.. it just won't cool down.

I just hope it can all be resolved soon

own age myname · Jul 30, 2009, 12:29 PM // 12:29

Quote:

Originally Posted by ll Jamie ll

Well.. yesterday and today have just been too bad. Constant spiking in outposts and explorable areas.. it just won't cool down.

I just hope it can all be resolved soon

Same, yesterday I was just farming, nothing going on in the backround, but I was lagging like crazy. I went upstairs and see my brother is playing another MMO just fine with no lagg whatsoever.

But, like Inde posted on the quote on Regina, it could be a number of things.

Karate Jesus · Jul 31, 2009, 12:28 AM // 00:28

It's apparently lag spike time again today. Checked my ping, and all my stuff is good.

GG

Quote:

Originally Posted by Regina Buenaobra

Warblade: I am not sure whether our IT department would be comfortable with releasing that level of detailed information, but I will ask. I communicate with them all the time when players complain about lag, and the majority of time the issue has nothing to do with our servers or network, but due to a peering company, or another issue along the route between the player's computer and our servers. It may not even be the fault of the player's ISP, either. And when this happens, the player usually blames us. I don't think players have an idea of just how huge the internet is and what it takes for data to go back and forth between their computer and our servers. I'll see what people here say about it. --Regina Buenaobra

I have a hard time understanding how it must be our end/our ISP/somewhere along the route's fault when I see things like half of a district leave....or my whole guild lag out.....or half a guild just disappear in a match I'm obsing.

All these people only seem to have 1 thing in common..........

Apollo Smile · Jul 31, 2009, 12:36 AM // 00:36

Its amazing how I never get lag problems with Guild Wars on this shitty WiFi.

Wish Swiftdeath · Jul 31, 2009, 03:37 AM // 03:37

I hadn't been on GW for about 2 weeks, I thought i'd be okay. Turned off all my antivirus, itunes, firefox, etc - all that stuff.

I only played about 3 RA games before i ragequit, getting carried by the rest of your team because you have 19k ping isn't a fun experience.

I'm kinda baffled by this because i've never had ping this bad in the 40odd months i've had the game.

Stop The Storm · Jul 31, 2009, 03:50 AM // 03:50

makes me laugh when they say its not the servers, its the players connection.

yeah, like 3 players, all from different locations in the world, under different ISP's would all get a lag spike at exactly the same time, forcing them to error 7 and not able to reconnect.

wonder what the odds are of that.

but noooo, nothing to do with guildwars servers.

and the support team are a bunch of monkeys too, how severe lag spikes could be caused by windowblinds on XP or having 5 items start up on boot is mindbogling. (on a positive they do reply to my emails fast, however terrible their diagnostics are)

plucking at straws anet, sort it out, you know damn well its the dodgy servers, there wouldnt be 11 pages of people complaining if it was the odd individual case.

and the ammount of times ive been in doa lately and everyone has frozen solid and cant move for a minute until they DC, i suppose thats down to 8 players connections too and purely coincidence that we all lagged out at the same time huh?

RAPIDLY, losing any faith i had left in the guildwars franchise. i suppose this is what you get for a non monthly fee game.

Spookii · Aug 01, 2009, 12:45 AM // 00:45

Same. For the past month-ish, I've had TERRIBLE lag. Some days its fine, other days its so bad that I just log out.

I thought it was my computer at first, but now I'm not so sure. I mean I'm not running the best gaming system in the world, but out of the 30 months I've been playing..these last two have been the worst.

dunky_g · Aug 01, 2009, 12:29 PM // 12:29

I get the odd lag spike, but nothing to stop me playing.

considering this games over 4 years old, its been pretty good to me on the lag side of things.

Teg · Aug 02, 2009, 11:48 AM // 11:48

I've been lagging for the past few weeks w/ pings going up as high as 60k ms. Even getting disconnected while trying to change districts/servers/outposts and even entering the next explorable area. I thought I had it down to high traffic outposts but sometimes I'd lag just the same in non-popular outposts. Then I decided to pass some goods between two accounts that I have (the other is used for storage) and while transferring some minis, the storage account's ping is around ~400ms while my primary account's ping is around 45k ms

The difference between the two accounts is that my primary account has all three campaign plus EOTN while my storage account only has the 1st campaign.

ewren3 · Aug 02, 2009, 11:33 PM // 23:33

this lag is horrible.......
a few days ago right when i got all the right skills for my perma sin, i zone into a boss farm zone run towards boss, my guy stops moving for like 3 minutes i hit a few random buttons and randomly click a few times and im in kamadan, instead of forum highlands.

rkubik · Aug 03, 2009, 11:06 AM // 11:06

Not only lag was bad but I also had 2 Er 007. I have played for over 4 years and I have had maybe 4 during that time and two of them were yesterday both while doing Rand/VSF. Very frustrating. I was able to do Forge just fine but anything else in slavers was a no go. As a result I may stop playing for awhile just really pisses me off especially since we had Rand at 1/4 health and then the screen locks and I am DC not once but twice. Same thing happened to me on my warrior a few weeks ago but with Seve. A-net needs to make server maintenance a new priority.

MastrSplintr18 · Aug 03, 2009, 04:40 PM // 16:40

I had some ridiculous lag. I went from 1G of RAM to 2G, and now my game is smooth. I've been told that to run GW well, you should have 2G of RAM if you have XP and 4G of RAM if you have Vista. A lot of "lag" on some people's computers can often be attributed to low FPS due to choppy graphics.

Jensy · Aug 03, 2009, 05:31 PM // 17:31

Heh, well, I have Windows 7, with 4g ram... and I'm lagging like crazy :P

MastrSplintr18 · Aug 03, 2009, 07:22 PM // 19:22

Quote:

Originally Posted by pansy malfoy

Heh, well, I have Windows 7, with 4g ram... and I'm lagging like crazy :P

Ouch. Then besides your proximity to your internet providers main hub, I'm out. Of course I know nothing of windows 7 and the resources it eats.

ll Jamie ll · Aug 07, 2009, 03:44 PM // 15:44

Well i guess theres no change to all this lagg, going to send another e-mail to support, see if anything can be resolved...